Covid-19 Advice & FAQs

For added peace of mind, we thought we’d put together some advice & FAQs which might help to answer your queries or concerns at this difficult time.

COVID-19 Update Updated 29th June

The health and well-being of our colleagues, customers and communities is our priority and following last night’s announcement we’re working hard to ensure we can return to work while keeping everyone safe. 

Mortgage and Protection FAQs

  • Can I still get a mortgage to buy a property? icon-spinner-gold
  • Is a mortgage payment holiday right for me? icon-spinner-gold
  • Contact details for your mortgage lender. icon-spinner-gold
  • I have taken an initial 3-month payment holiday, but I know that I won’t be able to start paying my mortgage payments again when this period ends, what should I do? icon-spinner-gold
  • Can my lender repossess my home if I am unable to make any or all of my payments when the payment holiday ends?’ icon-spinner-gold
  • Will my ability to access credit, obtain a mortgage/re-mortgage be affected if I take or extend a payment holiday? icon-spinner-gold
  • Can I still remortgage as my current interest rate is coming to an end? icon-spinner-gold
  • How do I get in touch with my Mortgage and Protection Consultant if the branch is closed? icon-spinner-gold
  • How do I make a claim on my AXA or AVIVA policy that I arranged through Countrywide? icon-spinner-gold
  • Can I defer my insurance/protection payments? icon-spinner-gold
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Sales: Beresford Adams is a trading name of Countrywide Estate Agents Limited, Registered in England Number 00789476. Registered Office Cumbria House, 16-20 Hockliffe Street, Leighton Buzzard, Bedfordshire, LU7 1GN.
Lettings: Beresford Adams is a trading name of Countrywide Residential Lettings Limited, Registered Office: Cumbria House, 16-20 Hockliffe Street, Leighton Buzzard, Bedfordshire, LU7 1GN. Registered in England Number 02995024. Countrywide Residential Lettings Limited is a member of and covered by the ARLA Propertymark Client Money Protection Scheme. Countrywide Residential Lettings Limited is an agent and subsidiary of Countrywide Estate Agents Limited, Registered in England Number 00789476, Registered Office: Cumbria House, 16-20 Hockliffe Street, Leighton Buzzard, Bedfordshire, LU7 1GN. Countrywide Estate Agents is an appointed representative of Countrywide Principal Services Limited which is authorised and regulated by the Financial Conduct Authority FRN 301684. VAT number 500 2481 05.

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