Reviews

Beresford Adams Estate Agents has 65 reviews

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  • Verified Customer 24-Mar-2017
    Service Rating
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    Letting is Easy!

    I was very impressed with the enthusiasm and attention to detail of the lettings team led by Stephen and would have scored 5 star but I felt that the sales team were probably overworked with a corresponding impact on their ability to respond promptly to emails.

  • Valued Customer 23-Mar-2017
    Service Rating
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    Brilliant staff in Holywell office

    Staff in Holywell brilliant. They kept me continually informed of any developments and couldn't have been more helpful.

  • Valued Customer, Llandudno 23-Mar-2017
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    Excellent service

    Excellent service from first point of contact.

  • Valued Customer 23-Mar-2017
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    I wish I had gone with Beresford Adams first, they where imaginative and pr...

    I wish I had gone with Beresford Adams first, they where imaginative and proactive, which resulted in people looking at my house and ultimately selling it. Friendly,helpful staff that listened to your concerns. I can highly recommend this estate agent, thank you to everyone at Beresford's. Kind regards...

  • Valued Customer 22-Mar-2017
    Service Rating
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    Excellent service by Beresford Adams Estate Agents

    We were pleased with the service we received.

  • Valued Customer 22-Mar-2017
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    A named go to person reduced the stress

    The experience was made much better by the arrival of Rebekha Waugh into the team, having a named person meant I didn't have to keep retelling the story of explaining the issues. Rebekha was extremely helpful, friendly and professional

  • Valued Customer 22-Mar-2017
    Service Rating
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    Fantastic service and staff were friendly and kept us informed.

    Excellent service, kept us informed throught the process and kept us updated how sale was progressing. Excellent staff , polite and friendly and efficient

    22-Mar-2017 22-Mar-2017

    Congratulations on the sale of your property!  The Beresford Adams team in Colwyn Bay aims to be both straightforward and responsible and it's great to see that you were able to benefit from their continued personal service throughout your sale. I will make sure you kind comments are passed onto...

  • Verified Customer 05-Mar-2017
    Service Rating
    -

    I was kept informed of who was visiting the house. I had to ask for a coup...

    I was kept informed of who was visiting the house. <br/>I had to ask for a couple of bits of information that I should have been given.

    06-Mar-2017 06-Mar-2017

    Thank you very much for taking the time to leave us this feedback. I'm glad that the overall service was good and the branch kept you informed. I am sorry if you did not receive relevant information from the branch and had to request it. If you would like to discuss your experience in greater detail...

  • Rebecca Smith, Denbigh 03-Mar-2017
    Service Rating
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    Not impressed

    I don't feel enough was pushed with the property to be honest. It took the property being on the market over a year for someone to decide to help and communicate. I certainly wouldn't recommend as feel it was a lot of money given for not a lot of work.

    06-Mar-2017 06-Mar-2017

    I am sorry to hear that this was your experience and you felt there was not enough push from the branch for your property at the start of your sale. I would like to thank you for taking the time to leave us this feedback. If you would like to go into more detail about the concerns you have raised...

  • mark morris Assoc RICS, Buckley 01-Mar-2017
    Service Rating
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    A very poor start but a great deal better when Bethan had a more hands on a...

    A very poor start but a great deal better when Bethan had a more hands on approach. Had this been the case from start to finish West would have given 5 stars.

    03-Mar-2017 03-Mar-2017

    Thank you for taking the time to leave us this review. We know that moving house can be a stressful time I am sorry to hear that you were disappointed with the service you received at the beginning of your sale. I am very pleased to read that once Bethan took over it was more a more positive...