Reviews

Beresford Adams Estate Agents has 60 reviews

  • Valued Customer 15-Dec-2017
    Customer Experience

    My service feedback with Sales

    Never did a sold sign go up, even now sale is complete there is no sold sign just still a for sale sign, not once did they show anyone round the house, i had to do every viewing. I dont think they knew where the sale was upto it was completing that week

    Customer Relations Team 15-Dec-2017

    Thank you for taking the time to leave us your feedback. I am very sorry to read that you felt the service was not as you would have expected. I would like to invite you to leave us further feedback at review@countrywide.co.uk if you wish. Kind regards, Emma.

  • 07-Dec-2017
    Customer Experience

    My service feedback with Sales

    The sale went through relatively smoothly. On the downside, Beresford Adams ensured me that I would be kept informed every step of the way and that nothing would go ahead without me being informed. This did not happen on a couple of occasions. This was unprofessional and should not have happened.

    Customer Relations Team 08-Dec-2017

    Thank you for taking the time to leave us your feedback. I was pleased to hear that your sale went through quite smoothly although I am very sorry to read that you felt you were not informed every step of the way as you were promised. If you would like to leave us further feedback as to how they could have made this a 5 star review, then please email us at review@countrywide.co.uk Kind regards, Emma.

  • Valued Customer 07-Dec-2017
    Customer Experience

    Exellent, thank you!

    i have been dealing with your Llandudno branch and I can't speak highly enough of them. they have been efficient, professional and such a good help to have around when we where buying and then letting our property...nothing seemed too much trouble. I really hope these comments get passed on to the team, as too often positive comments seem to be skipped, unlike the negatives!

  • Derek and Jennifer Bowett, Were Llandudno 06-Dec-2017
    Customer Experience

    My service feedback with Sales

    Good, friendly, very clear on the costs, pleased to see us when we went in. We were pleased with the photos, Gary Snaps really made a difference to the look of the house. All good really

    Customer Relations Team 07-Dec-2017

    Thank you for taking the time to leave us this excellent review, it's great to see that the Beresford Adams team in Llandudno were once again able to provide their proven 5 star service. Kind regards, Sarah.

  • Valued Customer 06-Dec-2017
    Customer Experience

    My service feedback with Sales

    Everyone i dealt with were very approachable and helpful. I would definitely reccomment Beresford to anyone looking to buy or sell a property

    Customer Relations Team 07-Dec-2017

    Thank you for taking the time to leave us this excellent review and recommendation, it's great to see that the Beresford Adams team in Bangor were once again able to provide their proven 5 star service. Best wishes. Sarah

  • Mrs Sarah WalczakValued Customer, Beaumaris 06-Dec-2017
    Customer Experience

    Amazing service

    I would just like to say how helpful Carol has been in the Menai bridge office.She has returned my calls every time I have left a message. I know she will do her best to sell my other property for me. Thankyou Carol

    Customer Relations Team 06-Dec-2017

    Thank you for the wonderful 5 star review. It is great to see that you were able to take advantage of the straightforward and dedicated approach to estate agency shown time and again by Carol and the team at Beresford Adams in Menai Bridge.  Best of luck with selling the other property. Many thanks, Sarah.

  • Valued Customer 06-Dec-2017
    Customer Experience

    My service feedback with Sales

    The staff at the Ruthin branch are very welcoming and deliver customer service with a smile.

    Customer Relations Team 06-Dec-2017

    Thank you for the great review. However if you would like to give us further feedback as to how we could have made this a 5 star experience for you please contact us via email at review@countrywide.co.uk. Many thanks, Sarah.

  • 29-Nov-2017
    Customer Experience

    Holywell excellent customer service

    Excellent customer service at the Holywell branch, Leeanne was always professional and her attention to detail was impeccable. I would highly recommended the team at Beresford Adams Holywell

    Customer Relations Team 29-Nov-2017

    Thank you for taking the time to leave your 5 star review of the excellent service you received from Beresford Adams in Holywell. It is brilliant to read that the team and Leeanne in particular were professional and had impeccable attention to detail. Thank you for the recommendation and we look forward to helping you again in the future. Kind regards, Emma.

  • Richard Tuke, Holyhead 23-Nov-2017
    Customer Experience

    My service feedback with Sales

    Excellent

    Customer Relations Team 24-Nov-2017

    Dear Mr Tuke, Thank you for this great 5 star review for our Beresford Adams team in Holyhead. It is great to see you benefited from their excellent service. Best wishes, Sarah.

  • Valued Customer 06-Nov-2017
    Customer Experience

    Not bad, not bad at all

    I have bought a few properties through Beresfords, always very professional and helpful. Would recommend highly to all